{"id":53873,"contractFolderID":"5f2d429b-40f0-4c9b-bd92-7c7aef4971cc","noticeNumber":"2026-053873","eFormsId":"2263f73a-b319-48c4-b99f-0218aecc909f","procedureId":29481,"hideFromOrganisationUsersWhileDraft":false,"datePublished":"2026-07-28T03:05:03.6047757Z","hilmaState":3,"hilmaErrorState":0,"tedState":5,"tedPublicationId":"519814-2026","esentoolNotice":{"id":"2263f73a-b319-48c4-b99f-0218aecc909f","versionId":"01","procedureId":"5f2d429b-40f0-4c9b-bd92-7c7aef4971cc","status":"PUBLISHED","updatedAt":"2026-07-28T02:07:30+00:00","submittedAt":"2026-07-27T12:01:37+00:00","publicationId":"519814-2026","publicationDate":"2026-07-28T00:00:00+00:00","noticeType":"29","legalBasis":"32014L0024","languages":["FIN"]},"espdRequestReferences":[],"validationStates":[],"eForm":{"regulatoryDomain":[{"value":"32014L0024"}],"noticeTypeCode":{"listName":"result","value":"can-standard"},"contractFolderID":{"value":"5f2d429b-40f0-4c9b-bd92-7c7aef4971cc"},"issueDate":{"value":"2026-07-27+00:00"},"issueTime":{"value":"12:01:37+00:00"},"procurementProjectLot":[{"procurementProject":{"name":[{"languageID":"FIN","value":"SERVICENOW -lisenssit  ja siihen liittyvä asiantuntijapalvelu"}],"id":{"value":"587426"},"procurementTypeCode":{"listName":"contract-nature","value":"services"},"description":[{"languageID":"FIN","value":"CSC - Tieteen tietotekniikan keskus Oy:llä on ollut ServiceNow käytössä vuodesta 2017. Järjestelmää on kehitetty määrätietoisesti tukemaan CSC:n prosessien digitalisointia. Järjestelmä isännöi toistakymmentä masterdata-kokonaisuutta. Integraatioiden määrä muiden järjestelmien välillä on myös samaa luokkaa. Järjestelmää hyödyntäviä prosesseja, joista monella on oma työnkulkunsa, on yli 30 kappaletta. Sisäinen kehitys on osaavaa ja kykenemme kehittämään järjestelmää kokonaisvaltaisesti. Järjestelmä on asennettu on-premise-mallilla. \n\nHankinnan tavoitteena on löytää palvelutuottaja toimittamaan yhtenä palveluna sekä a) ServiceNow-lisensointi ja b) asiantuntijapalvelu, niin että CSC:n toiminta jatkuu nykyisellään ja mahdollistaa tulevaisuudessa ServiceNow-alustan kehittämisen CSC:n eri tarpeisiin.\n\nTarkempi hankinnan kohteen kuvaus liitteessä 1 (Hankinnan kohteen kuvaus)."}],"mainCommodityClassification":[{"itemClassificationCode":{"listName":"cpv","value":"72000000"}}],"realizedLocation":[{"address":{"region":{"value":"anyw-eea"}}}],"procurementAdditionalType":[{"procurementTypeCode":{"listName":"social-objective","value":"hum-right"}},{"procurementTypeCode":{"listName":"social-objective","value":"work-cond"}}],"plannedPeriod":{"durationMeasure":{"unitCode":"MONTH","value":72.0}}},"id":{"schemeName":"Lot","value":"LOT-0000"},"procurementIdentifier":"QQ/26/029481/000","tenderingProcess":{"governmentAgreementConstraintIndicator":{"value":true},"auctionTerms":{"auctionConstraintIndicator":{"value":false}},"contractingSystem":[{"contractingSystemTypeCode":{"listName":"dps-usage","value":"none"}},{"contractingSystemTypeCode":{"listName":"framework-agreement","value":"none"}}]},"tenderingTerms":{"awardingTerms":{"awardingCriterion":[{"subordinateAwardingCriterion":[{"ublExtensions":[{"extensionContent":{"eformsExtension":{"awardCriterionParameter":[{"parameterCode":{"listName":"number-weight","value":"poi-exa"},"parameterNumeric":{"value":100.0}}]}}}],"description":[{"languageID":"FIN","value":"Halvin hinta"}],"awardingCriterionTypeCode":{"listName":"award-criterion-type","value":"price"},"name":[{"languageID":"FIN","value":"Hinta"}]}]}]},"ublExtensions":[{"extensionContent":{"eformsExtension":{"strategicProcurement":[{"applicableLegalBasis":{"listName":"cvd-scope","value":"false"}}]}}}],"fundingProgramCode":{"listName":"eu-funded","value":"no-eu-funds"},"appealTerms":{"appealInformationParty":{"partyIdentification":[{"id":{"schemeName":"organization","value":"ORG-0001"}}]},"appealReceiverParty":{"partyIdentification":[{"id":{"schemeName":"organization","value":"ORG-0001"}}]}}}}],"contractingParty":[{"contractingActivity":[{"activityTypeCode":{"listName":"authority-activity","value":"gen-pub"}}],"contractingPartyType":[{"partyTypeCode":{"listName":"buyer-legal-type","value":"body-pl-cga"}}],"party":{"partyIdentification":[{"id":{"schemeName":"organization","value":"ORG-0002"}}],"serviceProviderParty":[{"serviceTypeCode":{"listName":"organisation-role","value":"ted-esen"},"party":{"partyIdentification":[{"id":{"schemeName":"organization","value":"ORG-0004"}}]}}]}}],"tenderingProcess":{"procedureCode":{"listName":"procurement-procedure-type","value":"open"},"processJustification":[{"processReasonCode":{"listName":"accelerated-procedure","value":"false"}}],"noticeDocumentReference":[{"id":{"schemeName":"notice-id-ref","value":"86f2ebb2-67cc-4daf-8303-806acae64be4-01"}}]},"ublExtensions":[{"extensionContent":{"eformsExtension":{"noticeResult":{"lotResult":[{"tenderLot":{"id":{"schemeName":"Lot","value":"LOT-0000"}},"tenderResultCode":{"listName":"winner-selection-status","value":"selec-w"},"receivedSubmissionsStatistics":[{"statisticsNumeric":{"value":1.0},"statisticsCode":{"listName":"received-submission-type","value":"t-esubm"}}],"lowerTenderAmount":{"currencyID":"EUR","value":2686387.2},"higherTenderAmount":{"currencyID":"EUR","value":2686387.2},"settledContract":[{"id":{"schemeName":"contract","value":"CON-0001"}}],"lotTender":[{"id":{"schemeName":"tender","value":"TEN-0001"}}],"id":{"schemeName":"result","value":"RES-0001"}}],"lotTender":[{"id":{"schemeName":"tender","value":"TEN-0001"},"tenderLot":[{"id":{"schemeName":"Lot","value":"LOT-0000"}}],"tenderRankedIndicator":{"value":false},"tenderVariantIndicator":{"value":false},"subcontractingTerm":[{"termCode":{"listName":"applicability","value":"no"}}],"tenderReference":[{"id":{"value":"587426"}}],"legalMonetaryTotal":{"payableAmount":{"currencyID":"EUR","value":2686387.2}},"tenderingParty":[{"id":{"schemeName":"tendering-party","value":"TPA-0001"}}]}],"settledContract":[{"issueDate":{"value":"2026-06-23Z"},"contractReference":[{"id":{"value":"Sofigate oy"}}],"lotTender":[{"id":{"schemeName":"tender","value":"TEN-0001"}}],"id":{"schemeName":"contract","value":"CON-0001"},"procurementIdentifier":"QQ/26/029481/CON001"}],"totalAmount":{"currencyID":"EUR","value":4000000.0},"tenderingParty":[{"tenderer":[{"id":{"schemeName":"organization","value":"ORG-0003"}}],"id":{"schemeName":"tendering-party","value":"TPA-0001"}}]},"organizations":{"organization":[{"company":{"postalAddress":{"countrySubentityCode":{"listName":"nuts","value":"FI1B1"},"streetName":{"value":"Radanrakentajantie 5"},"postalZone":{"value":"00520"},"cityName":{"value":"Helsinki"},"country":{"identificationCode":{"listName":"country","value":"FIN"}}},"partyName":[{"name":{"languageID":"FIN","value":"Markkinaoikeus"}}],"partyLegalEntity":[{"companyID":{"value":"3006157-6","schemeID":"002"}}],"contact":{"telephone":{"value":"+358 295643300"},"electronicMail":{"value":"markkinaoikeus@oikeus.fi"}},"websiteURI":{"value":"http://www.oikeus.fi/markkinaoikeus"},"partyIdentification":{"id":{"schemeName":"organization","value":"ORG-0001"}}}},{"company":{"postalAddress":{"countrySubentityCode":{"listName":"nuts","value":"FI1B1"},"streetName":{"value":"PL 405 (Keilaranta 14)"},"postalZone":{"value":"02101"},"cityName":{"value":"Espoo"},"country":{"identificationCode":{"listName":"country","value":"FIN"}}},"partyName":[{"name":{"languageID":"FIN","value":"CSC - Tieteen tietotekniikan keskus Oy"}}],"partyLegalEntity":[{"companyID":{"value":"0920632-0","schemeID":"002"}}],"contact":{"telephone":{"value":"+358 94572001"},"electronicMail":{"value":"kirjaamo@csc.fi"},"name":{"value":"kirjaamo@csc.fi"}},"websiteURI":{"value":"https://www.csc.fi/"},"partyIdentification":{"id":{"schemeName":"organization","value":"ORG-0002"}}},"awardingCPBIndicator":{"value":false},"acquiringCPBIndicator":{"value":false}},{"company":{"postalAddress":{"countrySubentityCode":{"listName":"nuts","value":"FI1B1"},"postalZone":{"value":"00180"},"cityName":{"value":"helsinki"},"country":{"identificationCode":{"listName":"country","value":"FIN"}}},"companySizeCode":{"listName":"economic-operator-size","value":"large"},"partyName":[{"name":{"languageID":"FIN","value":"Sofigate Oy"}}],"partyLegalEntity":[{"companyID":{"value":"1969472-7","schemeID":"002"}}],"partyIdentification":{"id":{"schemeName":"organization","value":"ORG-0003"}}}},{"company":{"postalAddress":{"countrySubentityCode":{"listName":"nuts","value":"FI1B1"},"streetName":{"value":"Mannerheiminaukio 1a"},"postalZone":{"value":"00100"},"cityName":{"value":"Helsinki"},"country":{"identificationCode":{"listName":"country","value":"FIN"}}},"partyName":[{"name":{"languageID":"FIN","value":"Hansel Oy (Hilma)"}}],"partyLegalEntity":[{"companyID":{"value":"FI09880841","schemeID":"002"}}],"contact":{"telephone":{"value":"029 55 636 30"},"electronicMail":{"value":"tekninen@hankintailmoitukset.fi"},"name":{"value":"eSender"}},"websiteURI":{"value":"http://hankintailmoitukset.fi"},"partyIdentification":{"id":{"schemeName":"organization","value":"ORG-0004"}}}}]},"transmissionDate":{"value":"2026-07-27+00:00"},"transmissionTime":{"value":"12:01:38+00:00"},"noticeSubType":{"subTypeCode":{"listName":"notice-subtype","value":"29"}}}}}],"procurementProject":{"name":[{"languageID":"FIN","value":"SERVICENOW -lisenssit  ja siihen liittyvä asiantuntijapalvelu"}],"id":{"value":"587426"},"procurementTypeCode":{"listName":"contract-nature","value":"services"},"description":[{"languageID":"FIN","value":"CSC - Tieteen tietotekniikan keskus Oy:llä on ollut ServiceNow käytössä vuodesta 2017. Järjestelmää on kehitetty määrätietoisesti tukemaan CSC:n prosessien digitalisointia. Järjestelmä isännöi toistakymmentä masterdata-kokonaisuutta. Integraatioiden määrä muiden järjestelmien välillä on myös samaa luokkaa. Järjestelmää hyödyntäviä prosesseja, joista monella on oma työnkulkunsa, on yli 30 kappaletta. Sisäinen kehitys on osaavaa ja kykenemme kehittämään järjestelmää kokonaisvaltaisesti. Järjestelmä on asennettu on-premise-mallilla. \n\nHankinnan tavoitteena on löytää palvelutuottaja toimittamaan yhtenä palveluna sekä a) ServiceNow-lisensointi ja b) asiantuntijapalvelu, niin että CSC:n toiminta jatkuu nykyisellään ja mahdollistaa tulevaisuudessa ServiceNow-alustan kehittämisen CSC:n eri tarpeisiin.\n\nTarkempi hankinnan kohteen kuvaus liitteessä 1 (Hankinnan kohteen kuvaus)."}],"mainCommodityClassification":[{"itemClassificationCode":{"listName":"cpv","value":"72000000"}}],"realizedLocation":[{"address":{"region":{"value":"anyw-eea"}}}]},"id":{"schemeName":"notice-id","value":"2263f73a-b319-48c4-b99f-0218aecc909f"},"noticeLanguageCode":{"value":"FIN"},"versionID":{"value":"01"},"ublVersionID":{"value":"2.3"},"customizationID":{"value":"eforms-sdk-1.13"},"tenderResult":[{"awardDate":{"value":"2000-01-01Z"}}]},"hilmaStatistics":{"LOT-0000":{"energyEfficiencyConsidered":false,"lowCarbon":false,"circularEconomy":false,"biodiversity":false,"sustainableFoodProduction":false,"justWorkingConditions":true,"employmentCondition":false,"codeOfConduct":true,"innovationConsidered":false,"solutionNewToBuyer":false,"solutionNewToMarketOrIndustry":false,"smeParticipationConsidered":true,"validationState":0}},"etsCreator":{"id":"0b1adeb0-4928-43f0-3965-08dbb81564ad","name":"Cloudia Kilpailutus"},"isUIReadOnly":true,"tendering":2,"requirements":[],"links":[],"attachments":[],"linkedNotices":["195684-2026"],"isDpsCan":false,"isFrameworkAgreement":null,"isFrameworkAgreementCan":false,"hasReferenceToProcedure":null,"originalSdkVersion":"eforms-sdk-1.13","dateCreated":"2026-07-27T12:16:39.7801109Z","dateModified":"2026-07-28T03:05:03.611062Z"}